Go to, and select Log In from the left-hand navigation bar.

To verify you have opted in for Pokémon GO in your Pokémon Trainer Club (PTC) account, follow these steps.

Note: The link takes you to a website that is not created or maintained by The Pokémon Company International. If that doesn’t resolve the issue, please visit the Niantic support page at for more information. IPhone 8 or earlier: Double-tap the Home button to view the most recently used apps, swipe left or right to locate the Pokémon GO app, and then swipe up on the Pokémon GO app to close. Swipe left or right to locate the Pokémon GO app, and then swipe up on the Pokémon GO app to close. IPhone X or later: Swipe up from the bottom of the screen and pause in the middle of the screen to view the most recently used apps. These error messages may indicate a temporary issue with the servers.įirst, close and then reopen the Pokémon GO app:Īndroid: Double click the Home button to view the most recently used apps, locate the Pokémon GO app, and swipe up to close.

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